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Payment & Shipping Options

At the House Of Tents we take great pride in 30 years of experience in the design, manufacturing and sales of marquees and tents.

Most of our items ship from directly from production and warehouse facility in Hamburg, so please allow 3-4 working days for delivery. We are UK Tax registered and you will always receive a proper invoice with 20% UK VAT.

Payment

We offer the following payment options:

Credit card

Debit / Credit card

Through our service provider ConCardis PayEngine you can pay quickly and securely by credit or debit card at no extra charge. We are happy to accept any VISA or MasterCard.

PayPal

PayPal

PayPal is a secure and simple way of making payments online. Your payment is received immediately and your goods can be sent out straight away.

Payment in advance

Payment in advance / Bank transfer

Pay by bank transfer directly into our bank account (details will be sent to you by e-mail with confirmation of your order). Your goods will be dispatched as soon as we receive your funds in our account.

Delivery Charges

Our shipping charges are easy to grasp:

PE, Economy, Premium and Professional Neo Models

Width of TentShipping Charge
up to 3m9.90 £
4m & 5m19.90 £
6m29.90 £
7m39.90 £
8m59.90 £

Premium260, Professional, Everest and Highlander Models

Delivery Fee depends on your location. Those large and very heavy items come with a specialized carrier and ship directly from our production & warehouse facilities in Hamburg, Germany.

Carports

LineShipping Charge
Economy9.90 £
Premium29.90 £
Professional49.90 £

Accessories

We charge 9.90 £ handling & shipping for individual accessory items, since they do ship out from a separate location.