Payment & Shipping Options
At the House Of Tents we take great pride in 30 years of experience in the design, manufacturing and sales of marquees and tents.
Most of our items ship from directly from production and warehouse facility in Hamburg, so please allow 3-4 working days for delivery. We are UK Tax registered and you will always receive a proper invoice with 20% UK VAT.
We offer the following payment options:
Debit / Credit card
Through our service provider ConCardis PayEngine you can pay quickly and securely by credit or debit card at no extra charge. We are happy to accept any VISA or MasterCard.
PayPal is a secure and simple way of making payments online. Your payment is received immediately and your goods can be sent out straight away.
Payment in advance / Bank transfer
Pay by bank transfer directly into our bank account (details will be sent to you by e-mail with confirmation of your order). Your goods will be dispatched as soon as we receive your funds in our account.
Our shipping charges are easy to grasp:
PE, Economy, Premium and Professional Neo Models
|Width of Tent||Shipping Charge|
|up to 3m||9.90 £|
|4m & 5m||19.90 £|
Premium260, Professional, Everest and Highlander Models
Delivery Fee depends on your location. Those large and very heavy items come with a specialized carrier and ship directly from our production & warehouse facilities in Hamburg, Germany.
We charge 9.90 £ handling & shipping for individual accessory items, since they do ship out from a separate location.